Learning about our products can be a bit challenging, since we have so many products, with similar features, design, yet totally different applications, strength and benefits.
So a couple of us newbies sat down together and have a little chat about our products in line. We learn about the differences between each seal, try to remember the names, and its applications. The whole training took about 2-3 hours.
And now the fun part - remembering the names. It can be a huge challenge, let alone learn the differences between each and every seal, since most of the seals look the same and given similar names. Say example:
- Difference between JawLocks and LuggageLocks? (LuggageLocks have tabs to be removed upon application; JawLocks don't.)
- Difference between RibLocks and BagLocks? (BagLocks have "bigger teeth".)
- Which one of these is ClipLock, CartLock, CrimpLock?
It will take some time to remember all the names and their features. So, don't worry, some of us took nearly a month to remember the names even.
A good way to remember all the seals' names is to actually lay down all the seals on a table, label them, and worship them. Every morning before work starts, look at the seals and try to remember the names. That way you can compare easily and identify all the seals at a glance.
Another way of remembering is to find out how the seals get their names! Alright this would need a little bit of a history lesson. TwinLocks, for instance, got its name from its locking mechanism. You will hear two clicks whenever your apply the seal, hence the name. SmoothLocks? Smooth stem. JawLocks? Jaw locking mechanism. ClickLocks? Click, and lock!
So good luck knowing our seals! I might come up with a test for everyone on product knowledge. Mandarin oranges as prizes.
